Our aim is to help entrepreneurs and managers grow their businesses, thus we provide useful information in this section.
Use this 5-step method designed for small businesses to create an effective Sales Funnel and attract clients instead of chasing them. read more →
There is so much to learn from this story first told by Dale Carnegie. Read how an inspired managing director successfully used active listening and open communication to increase not only employee morale, but also the productivity of his company. read more →
To be a successful leader you don’t have to know how to do everything; you just have to know someone who does.
Enter consultants. The challenge is that hiring consultants can be a daunting task so you need to have the right checklist handy when doing so. You already know the obvious criteria like checking references. But you may not know the less obvious questions to ask when hiring read more →
At Zappos they don’t measure call times, don’t force employees to upsell, and don’t use scripts! The longest call took almost 6 hours and nobody was upset about it. In fact, Tony Hsieh, the prodigious CEO of the 1-billion revenue online shoe retailer, takes great pride in their “a little weird” and outside-the-box approach to making customers happy. read more →
A well-known saying states that “an entrepreneur could be a manager but a manager cannot be an entrepreneur”. There are two sides to this truthful insight. Entrepreneurs are indeed free to get involved in the management and the day-to-day operations of their businesses as much as they consider appropriate. After all, it’s their party. Managers.. read more →